Frequently Asked Questions

How to fix common hearing aid problems

Whistling or howling when inserted?

Whistling or howling when inserted?

Cause:  Ear wax accumulated

Solution:  Get your ear canal checked by a doctor

Cause:  Hearing aid is not inserted properly

Solution:  Remove and reinsert hearing aid

No Sound?

Cause: Worn out batter

Solution:  Replace battery

Cause: Clogged sound outlet

Solution:  Clean sound outlet or change wax filter

Cause:  Clogged Microphone Opening

Solution:  Clean microphone opening with a brush

Distorted Sound?

Cause:  Dirty or corroded battery contacts

Solution:  Open and close the battery compartment several times

Cause:  Dirty or corroded battery

Solution:  Clean battery surfaces with dry cloth or replace battery

Cause:   Hearing aid switched to telecoil

Solution:  Switch to microphone signal (M)

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